With the Covid-19 crisis, some e-commerce sites have seen an surge in sales. Others, on the other hand, have seen their turnover decrease significantly. Here’s our advice to boost your […]
CRM
E-commerce: Five secrets to building customer loyalty
All e-commerce businesses adopt strategies to build customer loyalty and ensure the long-term survival and profitability of their activity. Acquiring customers is indeed a priority, but knowing how to secure […]
3 proven ways to improve customer loyalty
According to Emmett C.’s “Leading on the Edge of Chaos”. Murphy and Mark A. Murphy, customer loyalty can have more than beneficial effects for a company. For example, a 2% […]
E-commerce: The importance of customer feedback management
Customer feedback has become an essential element to distinguish yourself from competitors and reassure future customers. By giving their opinion on the Internet, customers are now an active part of […]
5 tips to avoid shopping cart abandonment
It is well known that the shopping cart abandonment rate is an important indicator for e-commerce sites and can represent a real loss of earnings for companies.
Online merchants dread […]
Great ideas to improve customer loyalty during the Christmas period
Running an e-commerce business is no easy task. It’s important to show creativity, originality and strategy in order to perpetuate your business and improve customer loyalty. But why is improving […]