With the ever-growing demands for e-commerce, online commerce businesses find themselves dealing with increased customer challenges. Consequently, customer service teams are overwhelmed, leading to additional costs that can harm your […]
CRM
Expert Tips to Improve Customer Service and Stop Wasting Time
Efficient customer service is a key to the success of any e-commerce venture. However, when it comes to order tracking, customer service can often fall short, leading to delays and […]
E-commerce : 4 proven methods to improve customer service
Providing quality customer service is key to the success of an e-commerce business. Customers appreciate knowing that they have someone to contact when shopping online. 50% of customers * will […]
The best tips for writing a great product sheet
Writing a product sheet is an important part of marketing. The competition online is so fierce that e-commerce sites must find a way to grab the customer’s attention. Writing […]
Covid-19 and Ecommerce: Important tips for boosting business
With the Covid-19 crisis, some e-commerce sites have seen an surge in sales. Others, on the other hand, have seen their turnover decrease significantly. Here’s our advice to boost your […]
E-commerce: Five secrets to building customer loyalty
All e-commerce businesses adopt strategies to build customer loyalty and ensure the long-term survival and profitability of their activity. Acquiring customers is indeed a priority, but knowing how to secure […]