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BOXIA – Blog

Author: Boxia Team

  • Innovations

E-commerce: Five important trends to watch our for in 2021

Posted on 28 January 20215 August 2021by Boxia Team

To get the year off to a good start, we suggest that you take a look at these major e-commerce trends for 2021…

1. E-commerce goes green

The environment is […]

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  • CRM

Covid-19 and Ecommerce: Important tips for boosting business

Posted on 10 November 20205 August 2021by Boxia Team

With the Covid-19 crisis, some e-commerce sites have seen an surge in sales. Others, on the other hand, have seen their turnover decrease significantly. Here’s our advice to boost your […]

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  • CRM

E-commerce: Five secrets to building customer loyalty

Posted on 15 September 202016 April 2021by Boxia Team

All e-commerce businesses adopt strategies to build customer loyalty and ensure the long-term survival and profitability of their activity. Acquiring customers is indeed a priority, but knowing how to secure […]

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  • Web marketing

Ecommerce: Three proven SEO strategies to boost online presence

Posted on 9 July 20205 August 2021by Boxia Team

The success of an ecommerce business depends above all on its online presence. We know that today more than ever, an elegant, user-friendly, optimised website is good, but generating traffic […]

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  • Logistics

E-commerce: Understanding the importance of optimising shipping costs

Posted on 29 April 20205 August 2021by Boxia Team

Shipping costs are a particularly high expense for retailers. Neglecting them or not taking them into account in the overall cost optimisation strategy risks reducing the overall profitability of the […]

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  • CRM

3 proven ways to improve customer loyalty

Posted on 16 January 202012 January 2021by Boxia Team

According to Emmett C.’s “Leading on the Edge of Chaos”. Murphy and Mark A. Murphy, customer loyalty can have more than beneficial effects for a company. For example, a 2% […]

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  • Web marketing

5 simple ways to optimise your sales funnel and attract qualified leads

Posted on 25 October 20195 August 2021by Boxia Team

Attracting qualified leads is a key factor in e-commerce. Without new visitors, there is little chance of making new sales. It is therefore necessary to identify and use the right […]

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  • Web marketing

E-commerce: 4 Proven Ideas To Optimise Your Conversion Funnel

Posted on 17 July 20195 August 2021by Boxia Team

Every e-store owner knows that optimising the conversion funnel is a priority. In order for a site to work and meet targets, it must satisfy one absolute purpose: converting visitors […]

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  • Logistics

E-commerce: How Click And Collect Can Benefit Your Online Business

Posted on 16 May 20195 August 2021by Boxia Team

A cross-channel strategy that allows Internet users to order products online and pick them up immediately at a collection point. This trend is rapidly evolving and is completely in […]

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  • Web marketing

E-commerce: Great advice for selling on marketplaces

Posted on 6 March 20195 August 2021by Boxia Team

Do you know what Amazon, eBay and Cdiscount have in common? They’re all marketplaces! Indeed, marketplaces are highly visible online platforms that allow e-merchants to sell their products. However, you […]

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  • Logistics

E-commerce: 9 tips for a successful delivery experience

Posted on 8 January 20195 August 2021by Boxia Team

Successful delivery is key to satisfying online shoppers. With more than 450 million parcels delivered in France, delivery has now become a decisive step in the online purchasing process. Delivery […]

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  • Web marketing

E-commerce : The best times of the year to boost sales

Posted on 18 October 20185 August 2021by Boxia Team

Whether it’s an online store or in a physical shop, there are many key dates to boost your sales, knowing that customers are waiting for the best time to […]

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  • Web marketing

4 strategies to improve brand awareness on social media

Posted on 4 September 20185 August 2021by Boxia Team

Improving brand awareness on social networks is now a key challenge for all online retailers. Being present online is proof that a company exists. What’s more, a well-thought-out online […]

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  • CRM

E-commerce: The importance of customer feedback management

Posted on 26 June 201812 January 2021by Boxia Team

Customer feedback has become an essential element to distinguish yourself from competitors and reassure future customers. By giving their opinion on the Internet, customers are now an active part of […]

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  • Logistics

E-commerce: What is the best way to clear unsold stock?

Posted on 15 May 20185 August 2021by Boxia Team

Every year several thousand people eagerly await the sales period in the hope of getting good deals and bargains. E-commerce professionals know that the sales period is the best time […]

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  • Innovations

E-commerce: What’s the best way to track deliveries?

Posted on 2 April 20187 December 2020by Boxia Team

With the huge rise of e-commerce stores, there are more and more orders online. This requires delivery organisation and sometimes issued can arise. That’s why it’s important to have a […]

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  • CRM

5 tips to avoid shopping cart abandonment

Posted on 5 March 20187 December 2020by Boxia Team

It is well known that the shopping cart abandonment rate is an important indicator for e-commerce sites and can represent a real loss of earnings for companies.

Online merchants dread […]

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  • Logistics

What is the best parcel tracking tool for e-commerce?

Posted on 7 February 20185 August 2021by Boxia Team

A purchase made via an e-commerce website doesn’t allow the consumer to be in immediate possession of the goods purchased. Therefore delivery options and parcel tracking tools are an important […]

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  • Logistics

E-commerce: Improving e-logistics

Posted on 17 January 20185 August 2021by Boxia Team

How important is logistics in e-commerce? How can you improve speed in your supply chain? For an e-commerce site, the answers to these questions provide information on the best way […]

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  • Web marketing

Christmas: Advice for boosting online sales

Posted on 20 December 20175 August 2021by Boxia Team

Christmas is one of the best times of the year for boosting online sales. Consumers are looking for the ideal gift and online merchants are doing everything to boost annual […]

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  • CRM

Great ideas to improve customer loyalty during the Christmas period

Posted on 14 December 20177 December 2020by Boxia Team

Running an e-commerce business is no easy task. It’s important to show creativity, originality and strategy in order to perpetuate your business and improve customer loyalty. But why is improving […]

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  • CRM

E-commerce : 8 great tools to build your e-store

Posted on 29 November 20177 December 2020by Boxia Team

Are you looking for e-commerce tools to create or improve your e-commerce but you don’t have the right IT skills? No problem! Nowadays you can find a number of tools […]

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  • Web marketing

Why is social media important for your e-commerce store?

Posted on 18 September 20175 August 2021by Boxia Team

On average we spend 1h30 per day on social networks! It’s time to recognise the importance of social media in the world of e-commerce and use it to boost your […]

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  • Innovations

E-commerce logistics: 3 important innovations

Posted on 3 July 20177 December 2020by Boxia Team

So you’ve managed to attract vistiors to your e-commerce site and orders are rolling in. Now you need to ensure efficient shipping and delivery. Find out how e-commerce logistics […]

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About Boxia

Welcome to the blog of BOXIA, the online platform that enables merchants to track all their shipments in real-time, proactively manage their delivery issues and inform their customers of their delivery's progress. You reduce by 80% calls and emails to your customer service, and increase your customer satisfaction. Here you will find all our advice on customer relationship, logistics, eCommerce and innovation as well as our tips and our news.

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